Security — How CrackSales Protects Your Calls

CrackSales stores call records in Singapore on Google Cloud with Google-managed AES-256 encryption at rest and HTTPS in transit. It does not store call audio. Each workspace is isolated from every other by database rules; a rep owns the calls they recorded and an admin can read, but not write, the team's calls. Customer conversations are never used to train any model, and each AI provider that hears audio is bound not to by its paid terms or by a setting sent on every connection. CrackSales holds no SOC 2 report, ISO 27001 certificate or penetration test and does not claim any; the page lists every control with an honest status (in place, partial, not yet), a 72-hour breach notice commitment, a vulnerability-reporting address, and downloadable PDFs: a security overview, a data processing agreement, policies, questionnaire answers, a self-assessment and a recording-consent guide.

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